Cookie Policy

Last updated Mar 19, 2026

This Cookie Policy explains how TKO SOLUTIONS L.L.C (doing business as “Trac”) uses cookies and similar technologies on our websites and application services (collectively, the Services), including app.trac.bot.

This Cookie Policy should be read together with our Privacy Policy and Terms of Use.

What are cookies?#

Cookies are small text files placed on your browser or device when you visit a website. We also use related technologies, such as local storage, SDK identifiers, and tracking pixels. For simplicity, this page refers to all of these as “cookies.”

Why we use cookies#

We use cookies to:

Keep you signed in and maintain session security.
Remember settings and preferences.
Understand usage and improve performance.
Detect fraud, abuse, and service misuse.
Support product diagnostics and incident response.

We use the following categories of cookies:

Strictly necessary cookies#

These cookies are required for core service functionality, such as authentication, account security, network management, and load balancing. Because they are necessary to provide the Services, they generally cannot be disabled through our cookie controls.

Functional cookies#

These cookies remember your choices (for example, language, display, and user experience preferences) to provide an improved experience.

Analytics cookies#

These cookies help us understand how users interact with the Services, including which pages are visited and which features are used. We use this information to improve reliability, usability, and product quality.

Performance and diagnostic cookies#

These cookies help us monitor errors, response times, and system behavior so we can troubleshoot issues and maintain service availability.

Third-party cookies#

Some cookies are placed by third-party vendors that provide services on our behalf, such as hosting, analytics, observability, and support tooling. These vendors process data under contractual terms and only for authorized purposes. See Subprocessors for the current vendor list and purposes.

Legal bases and regional controls#

Depending on your location, we may rely on one or more legal bases for cookie use, including consent, legitimate interests, and contractual necessity.

EEA/UK and similar jurisdictions: Non-essential cookies are used only after required consent.
United States and other regions: You may manage cookies through browser controls and any available in-product preference controls.

Managing cookies#

You can manage cookies through:

Browser settings that block, delete, or restrict cookies.
Device-level settings for mobile identifiers.
Any cookie banner or preference center made available in the Services.

If you block or disable certain cookies, parts of the Services may not function as intended.

Cookie lifetimes vary by purpose. Some cookies are session-based and expire when you close your browser, while persistent cookies can remain until they expire or are deleted by you. We set retention periods that are reasonably necessary for the purposes described in this Policy.

Do Not Track#

Our Services do not currently respond to browser “Do Not Track” signals in a uniform way because there is no consistent industry standard for such signals.

We may update this Cookie Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date and, where required, communicated through additional notice.

Contact#

Questions about this Cookie Policy may be sent to data@trac.bot.